These plugins are maintained by the osTicket team and are generally found on the official GitHub core plugins repository .
A minor UX fix that swaps the order of "Reply" and "Internal Note" tabs, making internal notes default. How to Install Plugins Download – osTicket | Support Ticketing System
Obtain the .phar file from the official osTicket download page or a reputable third-party developer GitHub repository. osticket plugins list
Connects your help desk to your company’s central directory. Staff and clients can log in using their existing corporate credentials.
Enables Single Sign-On (SSO) by authenticating users based on their web server credentials. These plugins are maintained by the osTicket team
| | Plugin Name | Key Feature | | :--- | :--- | :--- | | Authentication | LDAP / AD, OAuth2 SSO, HTTP Passthrough, CAS | Corporate SSO, passwordless login | | Storage | Amazon S3, Filesystem Storage | Offload attachments from database | | Communication | Slack Notifier, Microsoft Teams, Telegram | Real‑time ticket alerts in your chat tool | | Ticket Management | Subticket Manager, Autocloser, Archiver | Hierarchical tickets, auto‑closure, retention | | API & Integrations | API Endpoints, Trello Card Creator, Inventory Manager | Extend API, link to project/asset management | | Productivity | AI Response Generator, Markdown Support, Mentioner | AI‑assisted replies, rich formatting, @mentions | | Auditing & Reporting | Audit Log | Full agent/user activity logs, CSV exports |
Improperly managed extensions can crash your help desk or leak sensitive data. Keep these safety tips in mind: Connects your help desk to your company’s central
If downloading a plugin from a public repository like GitHub, check the "Issues" tab and "Last Updated" date to ensure the project is stable and actively maintained.
: Delivers ticket alerts directly to a Telegram bot. Enhancements
These plugins, often found on GitHub or the osTicket Forum , add workflow and UI improvements.
Enables Single Sign-On (SSO). It authenticates users automatically based on their web server login session.